PRIVACY POLICY
By using Thegoldengobi.com you agree that ​The Golden Gobi processes your personal data and cookies in accordance with the data and cookie policy below. Cookies are used to make Thegoldengobi.com work. We use e.g. cookies to make it possible to add items to the basket, log in and to improve our website.
Detailed Policy
By using Thegoldengobi.com, you accept that The Golden Gobi processes your personal information and cookies in accordance with the following data and cookie policy. Cookies are used to make The Golden Gobi work. We use cookies to, among other things, enable adding items to the cart, logging in, and improving our website.
BRIEF ABOUT PRIVACY AND PERSONAL DATA POLICYT
This privacy and personal data policy is summarized to better inform you as a customer about what personal data The Golden Gobi processes and how we process them - personal data should be understood as all personally identifiable data.
The Golden Gobi respects all requests for confidentiality of personal information provided online and is aware of the need for appropriate protection and proper processing of all personal information we receive.
If the following personal data policy cannot be accepted, The Golden Gobi reserves the right to reject orders and other inquiries, as a lack of acceptance may result in The Golden Gobi not being able to service the relationship as required by applicable law.
PERSONAL INFORMATION
Personal information covers all data that can be used to identify individuals, including but not limited to first, middle, and last name, age, gender, position, home address or other physical address, email address, or other contact information, whether related to the individual's private residence or workplace.
Personal information also includes data such as behavior, purchase history, financial information, etc., all of which are used in maintaining the customer and supplier relationship between customers and The Golden Gobi.
WHAT PERSONAL INFORMATION DO WE COLLECT AND PROCESS?
You can access Thegoldengobi.com without providing us with your personal data. When accessing the website, an ID is assigned to your session. This cannot identify you as an individual.
The Golden Gobi needs a range of personal information to be able to conduct business with you and your company, maintain customer relationship servicing, and market products and services. Certain information is also collected and processed in accordance with legal requirements under anti-money laundering and accounting laws.
The following information may be collected and processed when you visit tournesol-travel.com: email address, first and last name, address, phone number, age, gender, technical details (including IP addresses), behavior (including: visited URLs, event triggers, actions such as clicks, open rates, log-ins, time on each page, etc.), geographic data, and data that may be necessary for completing a transaction.
The Golden Gobi COLLECTS AND PROCESSES INFORMATION ABOUT YOU WHEN YOU:
Create an account
Make purchases
Submit inquiries, complaints, and/or interact with The Golden Gobi in other ways
Subscribe to and/or interact with online marketing materials (including but not limited to newsletters, SMS and notifications, ads on third-party websites, or similar)
Provide personal information to The Golden Gobi in other ways
The Golden Gobi only collects the personal information necessary to deliver a service or product, market services and products, or process inquiries.
The Golden Gobi does not collect or purchase personally identifiable information from third parties.
The Golden Gobi uses recognized card processors to handle online card transactions and does not store payment card information. Please note that billing and bank information is stored in accordance with applicable laws, including anti-money laundering and accounting laws.
HOW DO WE USE YOUR INFORMATION?
We may use the collected information in the following ways:
To personalize your experience on email and website through personalized recommendations based on purchase history
To improve Thegoldengobi.com and marketing from The Golden Gobi
To better service you when contacting customer service
To administer contests, customer surveys, etc.
To handle your orders as quickly as possible
To collect product and Trustpilot reviews
For follow-up on inquiries
For general marketing
HOW DO WE PROTECT YOUR INFORMATION?
Our website is continuously scanned for security vulnerabilities and weaknesses so that we can quickly eliminate potential data leaks and make our website as secure as possible. Likewise, regular scans for malware are conducted.
Your personal information is stored on secured networks and can only be accessed by a limited number of employees with rights to this type of information. They are also subject to our data protection policy, which ensures your rights and compliance with applicable laws.
In addition to the above, any sensitive and payment information is processed on encrypted servers that cannot be accessed externally. Credit card information is processed by card processors and cannot be accessed by either The Golden Gobi or employees of card processors. These transactions are not stored on internal servers and are never processed by The Golden Gobi itself.
WHO DO WE DISCLOSE PERSONAL INFORMATION TO?
Personal information provided on Thegoldengobi.com or via phone contact is only disclosed to:
Internal departments/personnel
Trusted third parties necessary for the fulfillment of agreements on delivery, payment, and servicing including debt collection and judicial authorities
Business partners to maintain your account and/or for marketing purposes
To provide the best possible experience onGolden gobi's websites, we keep statistics on how users use the sites. The statistics are used solely in anonymized form, e.g., to see which pages and content users interact with.
The Golden Gobi may use Google Analytics to collect visit statistics
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